
Quality Leadership involves excellent communication skills and to build a successful team, effective collaboration strategies must be in place. It is often difficult to know when or from where conlicts may arise. This session will teach how strong leaders can become equipped with the necessary skills to treat each and every one of those conflicts in an effective way. These skills are covered by the following topics:
Steps of Successful Communication and Delegation
- What makes a successful communicator and how can that skill integrate with Delegation?
Conflict Resolution in the Workplace
- Learn skills to identify the problems bringing about the conflict as well as steps toward resolution and combating roadblocks.
Assessing Resource Needs - Building a Team
- What are your needs? How do you rate your current team?
Developing a Recruitment and Hiring Strategy
- What to look for in a good candidate. Interviewing skills and pitfalls as well as motivation and retention.
Instructors for Session 2 may include:
- Carl Anderson, GISP, Fulton County - Atlanta, GA
- Clare Brown, GISP, Montgomery Watson Harza
- Louise Fragala, Powell-Fragala & Associates, Inc
Proceed to Session 3
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